At Daybed.shop, we offer secure and convenient payment options for your furniture purchases. Below are our accepted payment methods and transaction policies.
1. Accepted Payment Methods
We accept the following payment options for UK orders:
- Credit/Debit Cards:
- Visa
- Mastercard
- UnionPay (processed via Airwallex)
Note: We do not accept cash, checks, or cryptocurrency payments.
2. Payment Security
Your security is our top priority:
- PCI-DSS Level 1 Certified: Airwallex meets global security standards
- 256-bit Encryption: All transactions are securely protected
- No Card Storage: We never store your full payment details
3. Order Processing
- Instant Confirmation: Email receipt sent immediately after payment
- Processing Time: 2-3 business days before shipping (see Shipping Policy)
- Price Accuracy: All prices in GBP (VAT included). We’ll notify you of any pricing errors
4. Payment Issues
If your payment fails:
- Verify card details and expiry date
- Check available funds/limits
- Contact your bank if needed
For assistance, email support@daybed.shop or call 0742 678 9338
5. Refunds
- Processing Time: 3-5 business days after return approval
- Method: Refunded to original payment source
- Exceptions: Custom/made-to-order items are non-refundable
6. Fraud Prevention
We may:
- Request verification for high-value orders
- Cancel suspicious transactions
- Temporarily hold orders for security checks
7. Currency & Fees
- All transactions processed in GBP
- No hidden fees from Daybed.shop
- Your bank may apply currency conversion fees
8. Contact Us
For payment questions:
- Email: payments@daybed.shop
- Phone: 0742 678 9338 (Mon-Fri, 9AM-5PM GMT)
- Address: 69 Aberdeen Avenue, Cambridge, CB2 8DL
Why Shop With Confidence
✔ Airwallex Security – Industry-leading protection
✔ UnionPay Accepted – Convenience for international customers
✔ Transparent Pricing – No surprise charges
Need help? Visit our FAQ page or contact our team.